Subsystem 2: Training Operations

Subsystem 2: Training Operations

The activity of the actual conduct of Training is addressed in the Subsystem 2: Training Operations. It deals with the actual activities of planning, resourcing and conduct of Training, building on the outputs of Subsystem 1. 

This subsystem is assisted in all processes using an online tool called the Learning Management System (LMS). The LMS serves as a platform where various stakeholders such as training coordinators, facilitators and trainees interact with each other to manage and complete the various training processes. There are many LMSs available, such as Swasth-eGurukul, iGOT, SAKSHAM; and any of them may be used for training as prescribed in the trainer's guide. 

Training operations have the following steps.

  1. Making the Course available on the LMS (prior-requirement)
  2. Planning cadre-wise training at the individual level, Scheduling Training
  3. Conducting Training 
  4. Monitoring and Reporting Training

 

Training Operations are further discussed in detail according to the following headings.

  1. Concepts
    1. Mode of Training
    2. Roles and Responsibilities of key Stakeholders
    3. Learning Management System
    4. Training Prerequisites
  2. Step 0: Making the Course available on the LMS
    1. Guide for Course-coordinator on LMS
    2. Guide for Trainers on LMS
    3. Guide for Trainee on LMS
  3. Step 1: Training Planning and Scheduling
  4. Step 2: Conducting the Training  
  5. Step 3: Reporting of Training
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2.1 Roles and Responsibilities of key Stakeholders

2.1 Roles and Responsibilities of key Stakeholders

Roles and responsibilities of Key Institutions are as following:

Institution Activity
State TB Office (STO)
  • Monitoring progress
State TB Training & Demonstration Center (STDC)
  • Update, review and monitor the training database in real time for the state.
  • Prepare the training plan and secure necessary resources for the execution of training
  • Coordinate with Central TB Division, National Institutes and relevant partners working in the area of training 
  • Scheduling and sending invitations to trainees
  • Logistics Management for trainings
  • Tracking and reporting on Training progress including the pre and post assessment 
  • Manage the trainings which are conducted at STDC (specified in the cadre-wise trainers guide)
  • Oversee the Quality of trainings conducted in the state at District and sub-district levels
  • Coordinate with the National Institutes for building the trainer resource pool and training of specific cadres at National Level (specified in the cadre-wise trainers guide).
  • Conduct quality assurance of the training and review user feedback.

District TB Office

  • Update, review and monitor the training database in real time for the district.

  • Coordinate with the STDC (Training coordinator) for Identifying trainees that require training or retraining.

  • Ensure that the trainees attend the trainings as per the schedule

  • Execute training for specific cadres (specified in the cadre-wise trainers guide) 

  • Provide local level facilitation when local groups or in-person training is being conducted in the district

Roles and responsibilities of Key Personnel are as following:

Sr

Personnel

Activity

1

Training Coordinator (STDC)

  • Planning the trainings across all Cadres in close coordination and guidance from the State TB Cell and STDC
  • Collecting and maintaining Training databases of all the staff of the state/ trainees, facilitators and training resources
  • Identifying and assigning the facilitators and resources for the execution of training (training location, etc)
  • Prepare Training Batches
  • Scheduling the course in LMS
  • Admitting the trainees into the Course
  • Scheduling Webinars/ Q&A Sessions for the trainees.
  • Training Monitoring 
  • Make changes in the schedule of ongoing training (if required) and keep all the relevant stakeholders informed (Trainers)

2

Master Trainer - For designated cadres

  • Identify the Trainers in coordination with STDC/ STC 
  • Provide training to the Trainers
  • Participate in select training conducted in the state
  • Quality assurance and Monitoring of Training Quality in the State 

3

Trainer - For designated cadres

  • Coordinate with the STDC to get Trained as a trainer and get update-training as and when necessary.
  • Coordinate with the STDC training coordinator to get assigned to various trainings conducted in the state
  • Conduct the training as scheduled and act as a faculty the virtual / in-person Trainings of the heath staff
  • Demonstration of the processes, equipment and lead the field visits as required for the trainings

4

Program Managers (STO, DTO,)

Competency assessment and assign staff for re-training

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2.2 Learning Management System

2.2 Learning Management System

Learning Management System (LMS) is an IT Application which can be accessed via a computer or mobile device. Swasth-eGurukul is a LMS created by ‘World Health Organisation’ (www.swasth-egurukul.in). LMS enables effective management of large-scale training programs involving a large number of trainers and trainees. LMS could aid in the following activities. The key User roles in LMS are:

Sr.

User Role

Description

1

Course Coordinator

  • Schedule a Course and its components
  • Assign the Trainer
  • Admit Trainees
  • Scheduling the Webinar
  • Monitoring the Trainings

2

Trainer

  • A Trainer would be assigned to specific courses, modules or webinars
  • The trainer would be able to access the content related to it. 
  • Administering/delivering the course
  • Trainer will be the Host of the Zoom meeting used for conducting the Webinar

3

Trainee

  • Trainee will register themselves on LMS
  • For scheduled courses the Trainees need to register. As the Course Coordinator admits, the trainee will get enrolled and access the course content
  • Trainees can access the training content, attempt assessments and obtain certificates.
  • Trainees can access their training records such as - courses enrolled, completed, assessment scores, certificates received etc.

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2.3 Training Planning (by STDC)

2.3 Training Planning (by STDC)
  • Budgeting, PIP, Training calendar, infra
  • States will have to have a designated a Course Coordinator at the STDC

This section is being elaborated. Please check back later for details.

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2.4 Conducting the Training for each planned batch

2.4 Conducting the Training for each planned batch

Following is a set of activities which need to be taken up by the various stakeholders to plan and execute the training:

Sr.

Activity

Activity Type

To be done by

To be done when

Remarks

1

Collect information about trainees 

Once per batch

Course Coordinator

Planning stage

Use format provided in Planning Tool

To coordinate with DTOs

2

Identification of resources required for training 

Once per batch

Course Coordinator

Planning stage

Training location, stay, food etc. to be identified in close coordination with STDC/ STC/ Districts

3

Batch Creation 

Once per batch

Course Coordinator

Planning stage

Use format provided in planning tool to create batches and assign trainees

4

Scheduling the Course

Once per batch

Course Coordinator

Planning stage

Course coordinator needs to schedule the course as per the sanctioned/approved training plan/calendar. The necessary events in the training schedule(Webinar, virtual sessions, in-person sessions, demonstrations, training evaluations) should be decided at this stage.

5

Communication/ Invitation to Trainees

Once per batch

STDC/DTO

When the training is scheduled on the LMS

STDC/STC can direct the DTOs/incharge to relieve the trainees for the training 

6

Registration of Trainees on LMS 

Once for each trainee

Trainee

Before any training on LMS

The trainees should register on LMS and fill in the necessary details. The trainees who’ve already registered can use their existing login credentials for enrollment. 

7

Enrollment of Trainees for the Course

Once for each course

Trainee

Once a course is scheduled on LMS

The trainees need to enroll for the course that has been scheduled on LMS

8

Admitting Trainees to the Course

Once a day/ on Need basis

Course coordinator

Before training starts

The course coordinators may admit the trainees 

9

Pre-Test

Once per course

Trainee

Before Training starts

The trainees should complete the Pre-test before starting the training. 

10

Training Delivery

Once per course

Trainer

During Training

The trainer/ facilitator should deliver the training as described in Chapter wise trainer’s guide. 

11

Post- Test

Once per course 

Trainee

After Training

The trainees should complete the post-test at the end of training.Passing of the post-test is mandatory for the successful completion of the training

12

Certification

Once per course

Trainee

After Training

Based on the performance of the trainee in the interim quizzes and post-test, a certificate is generated for the course 

13

Analysis and Reporting

Once per batch

Course coordinator

Within 1 week of end of training

 
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2.5 The Planning tool

2.5 The Planning tool

 

The excel based Planning tool (Ref: Annexure) will be used primarily for the following activities:

Sr.

Activity

Sheet Name

1

Collection of Trainee information (Name, Designation, District/TU/PHI, phone no, email ID, LMS details etc.

Trainee Database

2

Create Batches as per the resources available - specify no. of Trainees, training location, training dates, mode of training and Trainers’ details

Training Batch

3

Assign Trainees to the various Batches

Trainee Database

The Training Planning Tool can be downloaded from this link: 

 

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2.6 Training Prerequisites

2.6 Training Prerequisites

For ensuring seamless and effective training, the trainers and trainees need to ensure that they adhere to the following prerequisites. This section lists down the prerequisites for the trainer and trainee for conducting the training.

  1. Trainer
    • Attend and complete the Training of Trainers (TOT) for the Course
    • Register as a trainer for the course in NTEP/ STDC (in Swasth-eGurukul).
    • Thorough with the latest version of the Trainers’ guide available online. 
    • Well-acquainted with the training processes to be followed for conducting training in Swasth - eGurukul. 
    • Have access to the Course on Swasth-eGurukul
    • Have access to the participant list and the schedule of training on Swasth-eGurukul
    • Ensure that the necessary arrangements for demonstration are in place (such as equipment, NTEP physical forms, Login credentials of Nikshay/ Nikshay Aushadhi, etc.)
    • Have access to a computer or Laptop and good internet connection
  2. Trainee 

    • Have access to a device (laptop, Tablet or Mobile) with good internet connection. 
    • Register on Swasth-eGurukul as a trainee. 
    • Enrol for the course (once the Course has been scheduled)
    • Attempted the Pre-Test before the training

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2.7 Training Monitoring

2.7 Training Monitoring

To successfully conduct training at a large scale, close monitoring is critical and LMS enables the administrators to track the progress. As the trainees across the country register themselves in the portal, LMS would eventually have the database of the trainees trained in NTEP. Since training would be a continuous activity, this database would be updated as and when training is conducted. As the trainees would need to register for courses and go through the content and assessments using LMS, the system would know trainee wise - course wise - training status including the dates of the training and their performances in various assessments. This information would help the Program Managers in planning the refresher training. Analysis of the assessment scores would help the Program Managers understand the training needs of the staff. Based on the analysis, focussed training sessions on specific topics (which are less understood) could be conducted. 

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Training Modes

Training Modes

Mode of Training may be described in terms of two aspects, physical presence and the role of the instructor. 

  1. Role of instructor
    1. Instructor-led learning - The trainer, using the standardized content available, explains the concepts mentioned therein. They will emphasize the necessary aspects and may demonstrate the processes/ equipment.
    2. Self-learning - Trainees using the standardized content may read/ consume it and learn the related concept.
  2. Physical Presence
    1. Remote/ Virtual: The trainee attends the training and uses the content at their own locations.  
    2. In-person: The trainees are present at a training venue in-person.
Mode Of Training Instructor-Led Self-paced
Present in-person

Classroom training led by a trainer

Modular reading at the training centre

Present virtually

Webinars by facilitators

Remote, self-paced

Blended training - Through the NTEP training System, a mix of the above two training aspects may be used to complete the training. Sessions that require hands-on training, especially in cases where demonstrations/ practical exercises are required, need to be conducted in an an instructor led physical mode, while basics and theoretical aspects may be left for remote self-paced learning. The blended approach would leverage the best of virtual/ in-person and instructor-led and self-learning. It would enable the program to make the best utilization of time, money, instructors, venue to give the best possible outcome.

ManuMathew