Content Status
Type
Linked Node
Troubleshooting for DBT at the Beneficiary level
Learning ObjectivesHow to troubleshoot DBT issues at the beneficiary level? Who shall do that and how?
Troubleshooting for DBT at the Beneficiary level
In instances where the PFMS rejects a beneficiary, a code corresponding to the reason for rejection will be generated. The distinct reasons for the rejection of a "Beneficiary" by PFMS, along with their codes and the subsequent steps involved in troubleshooting, are as follows:
|
Code |
Description |
Action required |
Action to be taken by |
|
CBE0003 |
Beneficiary Type does not exist in PFMS or does not belong to the provided Scheme. |
Raise a Ni-kshay Server Desk (NSD) ticket to highlight the problem. |
Ni-kshay team |
|
CBE0008 |
The beneficiary name is a duplicate. |
Raise a Ni-kshay Server Desk (NSD) ticket to highlight the problem. |
Ni-kshay team |
|
CBE0009 |
The bank account number of the beneficiary is invalid. |
Map a different bank account or contact the lead bank manager to ensure that the account is activated. |
User/DBT Maker/Health Staff |
|
CBE0010 |
The beneficiary's bank name is not present in the PFMS Bank Master. |
The beneficiary details need to be edited, and the bank branch to be mapped again. |
User/DBT Maker/Health Staff |
|
CBE0012 |
Either the AADHAAR Number or the bank account details are mandatory. |
Raise a Ni-kshay Server Desk (NSD) ticket to highlight the problem. |
Ni-kshay team |
|
CBE0015 |
The Census Code is invalid. |
Raise a Ni-kshay Server Desk (NSD) ticket to highlight the problem. |
Ni-kshay team |
|
CBE0019 |
There is a mismatch between the Initiating Party Code and the Unique Agency Code of the PFMS agency. |
The TU has not been mapped with the correct PFMS Agency code. |
Ni-kshay team |
|
CBE0025 CBE0047 |
The IFSC code is invalid, inactive or not present. |
Edit beneficiary details and map the bank branch again. |
User/DBT Maker/Health Staff |
|
CBE0030 CBE0032 |
The account number does not exist in the bank, or the account status is closed. |
Check the bank account details again/ Use a different account. |
User/DBT Maker/Health Staff |
|
CBE0051 |
There is a mismatch between Bank Name and IFSC code. |
Edit beneficiary details and map the bank branch again. |
User/DBT Maker/Health Staff |
|
CBE0054 |
No response was received from banks within specified days. |
Contact the bank or lead bank manager to ensure that the account is activated. |
User/DBT Maker/Health Staff |
|
CBE0056 |
The beneficiary bank account is not allowed in the mapped bank. |
Raise a Ni-kshay Server Desk (NSD) ticket to highlight the problem. |
Beneficiary / DBT Maker / Health Staff / STS |
Resource
Direct Benefit Transfer Manual for National Tuberculosis Elimination Programme, MoHFW, India
Assessment
|
Question |
Answer 1 |
Answer 2 |
Answer 3 |
Answer 4 |
Correct answer |
Correct explanation |
Page id |
Part of Pre-test |
Part of Post-test |
|
A specific code is generated by the PFMS every time a Beneficiary is rejected. |
True |
False |
|
|
1 |
In instances where the PFMS rejects a beneficiary, a code corresponding to the reason for rejection will be generated. |
|
Yes |
Yes |
|
Which error code is generated for a duplicate beneficiary name? |
CBE008 |
CBE010 |
CBE054 |
CBE048 |
1 |
CBE008 is generated for a duplicate beneficiary name. |
|
Yes |
Yes |
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