1.2 Content Development

Concepts

1. Page:

   A page is a unit of training content that expresses the content related to a KMnode on the Knowledge map. There will be one and only one page of training content for every node in the knowledge map; where the knowledge map node is representing the learning objective, while the page is expressing the corresponding content. The content on each page is based on technical training material / SOPs / guidelines of NTEP and may explain or demonstrate it in more detail. 

   Along with the main page content, some material may be provided as attachments, downloadable and printable job aids and posters that learners can print and put up in their work areas for quick reference/ use. The page content will also reference/cite any source document/ reference material. Each page may also have more than one translated version into another language linked to it. Trainees that use a page may give feedback for individual pages by linking them to the corresponding knowledge node and commenting upon them.

   The page will have the following attributes.

   Content Page ID	`This is the unique identifier assigned to a page at the time of creation.
   Title	The page will have the title same as the name of the node linked to it.
   Type	This is the type of the page that is currently used to develop training content. The page types (A0, A, B, C1, C2, F1, F2) and their descriptions are mentioned in the subsequent section.
   Status of the page	Used for page development workflow management to track progress of the page from page entry approval, prioritization, development, configuration and publishing on the CTD approved e-learning platform.

2. Page Types:

   The page may undergo evolution / upgradation with time based on changes in the program or based on need for better content representation. This need may be driven by the nature of the learning objective, which may be easy or difficult to train, and may require static or interactive methods of explanation. To accommodate this evolution of a page, several page “Types” have been defined as follows:

   1. A0: (Text & Images only): All pages are first built with only simple text and images, (base technical content) The text and images will be based on content available in any existing guidelines/ documents/ training content, which is re-organized as per the needs of the knowledge map node against which the page is being developed. This page type is expected to ensure technical accuracy of the training content to be developed and will serve as the basis for any future version of the page. The A0 Page should be useful for training delivered at least in an instructor led mode. Images and graphics that can be created easily using common tools such as Powerpoint may be created in addition to the content available in the existing material.
   2. A1 (Creatively reformatted technical content): Type A0 pages may sometimes need to be redone, to explain the concept in a better way using better graphics/ text. This is done either by changing the way of representation (infographics), or by including examples / cases etc. This would improve the ability of the page to deliver the learning objectives to a level such that the trainee may read and understand the concept without any instructor.  
   3. B  (Text/image with voice over / video inset of presenter): This may be done in cases where the content requires an expert/ teacher's touch where a presenter will explain the concept in his/her own words in alignment with the material that has been prepared earlier in relation to that page. The delivery of the training will rely on the expert's ability to present the content in an easily understandable way. The video/ voice of the expert/ teacher explaining the page content may be recorded and placed on the page.
   4. C1 (Simple Animation) : These are pages with simple animated content, and the user interacts with it only in terms of start, stop/pause and rewind/seek and the animation has a single start and end point. This page type may be used in cases where learning objectives may be delivered better using a schematic/ moving representation of the concept as opposed to other ones. For example, simple workflows involving different locations and people over time.
   5. C2 (Gamified / Interactive animation) : These are pages with many different types of user interactions, such as clicking, drag & drop, text entry and so on. It may have one start point, but may branch out into different scenarios based on user interaction, with many end-points that  may backtrack and re-join at different places. It may also include videos/ narration as needed. This page type may be used when the learning objectives are complex, with decisions/ judgements that need to be made. For example constituting a DR-TB Drug regimen for a given diagnostic scenario.
   6. F (Video Shots): These pages with video shots of actual locations where a procedure or a protocol is demonstrated. The videos may be prepared using Existing footage(Type F1) or may require New footage(Type F2) to be recorded.

   In cases where combinations are used, the higher type of content classifier will be applied, for example, a video recording of an expert with an animation will be classified as Type C1(animation).

3. Question 

   Based on learning objectives of a page and the training content placed in it, one or more questions may be added/ linked to the page. These will serve to assess whether a trainee has acquired the necessary knowledge/ understanding expected. The questions will usually be of multiple-choice type.

Principles 

The broad principles that have to be followed while developing a page are as follows:

1. Self contained/ independent: The training content on a page should be self contained and should not be built on the context of content available on any other page or continue from another page. 
2. Specific to learning objectives: The page should be able to deliver the learning objective without having to refer to another page and should contain only content specific to the learning objective of the knowledge map node linked to the page. There should not be any content included for the purposes of introduction or conclusion.
3. As simple as possible: It should be possible to use any page for the training of any personnel. Hence the technical content should be explained in simple language as far as possible.
4. Delivered in 2-3 minutes: It should be possible for the average trainee to consume the training content present on a page in 2-3 minutes.   

Roles

1. Content Creator: These are personnel that will create content against the Knowledge Map node assigned to them. 
2. Maintainer: The maintainer for a page is the same as the maintainer for the corresponding knowledge map node. The maintainer reviews and approves pages before it is to be published. He/she also is responsible for deciding the page type to be used while upgrading the page to a higher level page. 
3. Trainees: All users are by default Trainees. Trainees access the page through one or the other training curriculum. They may provide feedback at the level of a page through the comments on the corresponding linked knowledge map node.

Processes

Note: Upgradation and Modification of a page will be considered as a new version of the same page, with the same unique identifier. Older versions of the page may be available at the back end of the LMS and may be accessed on special demand.

1. Creation:
   1. The content creator assigned to a knowledge map node will create the corresponding page and its content. He/She may interact with the Maintainer to identify learning objectives, source documents as required and prepare the training content before creating the page. On page creation the status of the page will be “Pending Review”
   2. Pages that are of the status “Pending Review” will be evaluated by the maintainer of the page/ corresponding knowledge map node. The maintainer may approve or reject pages based on whether it clears the following checklist
      1. Alignment of titles- The page title and the corresponding knowledge map node should have the exact same title.
      2. Specificity of content: The page content needs to be specific to the title and the learning objectives of the corresponding linked knowledge map node. It should not convey any message that is or may be represented in another page.
      3. Content independence: The content developed on the page should not be in the context of any other page and it should convey the learning objective completely.
      4. Simplicity: Generally any learned reader should be able to read and understand/ consume the content and its learning objective without additional reference/ reading.
      5. Duration: It should be possible to consume the content by an average reader within approximately three minutes. In exceptional cases it can be longer.
      6. Questions
   3. If the page does not pass the above checklist and is rejected by the maintainer then it will be converted to the stage “Pending Modification”. It will be passed back to the content creator for addressing the comments/ reason for rejection.
   4. The page will also need to be marked as “Pending Modification” once the corresponding KM Node (Title or learning objective) is updated.
2. Modification: Pages that are with the status “Pending Modification” may be reviewed by the content creator and he/she may make changes as per the requirement/ comments.
3. Upgradation: A page whose content has not been performing as well as expected and there is a scope to improve the delivery of the learning objectives by using another type of page, it may be tagged for upgradation. Once a page  has been tagged for upgradation it will be available to the content creator in an upgradation queue.
4. Translation: Certain pages after being built into courses for specific cadres who are less likely to understand English, may be tagged for translation into another regional/ local language. Once it is tagged for translation it will be available to the content creator in the Translation queue.
5. Deletion: Page deletion only occurs when the corresponding KM node is depreciated. Such deletions may also be available on the LMS backend, but are not available for viewing.
6. Prioritization: Individual pages depending upon the need to make available the published version it will have a certain priority value. Priority value of 10 means highest priority for content development, while 0 means least or no priority. The content creator may pick up pages from a queue for modification/ translation based on the order of priority. The maintainer of the page has the rights to set the priority of the page.