CBNAAT Troubleshooting: Error- 2008 and 2009

During the use of the Cartridge-based Nucleic Acid Amplification Test (CBNAAT) machine, Error- 2008 and 2009 may appear on the screen and needs troubleshooting.

Problem:

2008: Pressure reading exceeds the maximum

2009: Syringe pressure is below the protocol limit

Figure: Error 2008

Origins:

• The cartridge filter is clogged (due to too viscous sample or particles)
• Pressure sensor failed

Solutions:

• Make sure the sample does not contain any solid particles.
• Make sure the sample is totally liquified before transferring it to the cartridges.
• If after 15 minutes of incubation with the sample reagent, the sample is still too viscous, wait up to 10 more minutes.
• Use a new cartridge and add only a sample reagent to test. If the problem persists, it is likely a module problem: Contact Technical Support.

Video : CBNAAT Troubleshooting: Error- 2008 and 2009

Resources

• GeneXpert Package Insert