CBNAAT Hardware Problem: Barcode Scanner Failure

If the barcode scanner is not working, enter the cartridge barcode manually (Figure):

• Step 1: Click on “Create Test”
• Step 2: A dialogue box - Scan Cartridge Barcode will appear. Click on “Manual Entry”
• Step 3: Manually type the 2-line numbers of the cartridges

Figure: Process for Manual Entry of the Cartridge Barcode

In case of barcode reader failure, while using a new lot, this action cannot be performed. Contact the manufacturer or technical support to collect the Lot Specific Parameter.

Also, contact customer care for repair or replacement of the barcode reader.

Resources

• GeneXpert MTB/RIF Assay Package Insert, Section K, p15.