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During the use of the Cartridge-based Nucleic Acid Amplification Test (CBNAAT) machine, Error- 2008 and 2009 may appear on the screen and needs troubleshooting.

Problem:

2008: Pressure reading exceeds the maximum

2009: Syringe pressure is below the protocol limit

Figure: Error 2008

Origins:

  • The cartridge filter is clogged (due to too viscous sample or particles)
  • Pressure sensor failed

Solutions:

  • Make sure the sample does not contain any solid particles.
  • Make sure the sample is totally liquified before transferring it to the cartridges.
  • If after 15 minutes of incubation with the sample reagent, the sample is still too viscous, wait up to 10 more minutes.
  • Use a new cartridge and add only a sample reagent to test. If the problem persists, it is likely a module problem: Contact Technical Support.

 

Video file

Video : CBNAAT Troubleshooting: Error- 2008 and 2009

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