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Error - 2014, 3074, 3075 and 1001, in the Cartridge-based Nucleic Acid Amplification Test (CBNAAT) machine are related to ‘Heating Component Related Issues’.

Problem:

Temperature/ Heater Failure

Origins:

  • High temperature in module 
  • Heater component failure 
  • Broken fan 
  • Dust on filter near the fan

Troubleshooting:

In the CBNAAT Dx System window:

  • Click “Maintenance” on the menu bar
  • Select “Module Reporters” to check module temperature

Figure: Troubleshooting Heating Component Related Issues

 

If the problem persists, one needs to contact the manufacturer for technical support.

 

Video file

Video : CBNAAT Troubleshooting: Error- 2014, 3074, 3075 and 1001 [Heating Component Related Issues]

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