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Troubleshooting for DBT at the PFMS level
Learning ObjectivesHow to troubleshoot issues pertaining to PFMS software in DBT? Who shall do it and how it can be done?
The following errors are mostly encountered at the time of DBT payment in the PFMS.
| Error Code | Reasons | Action required | Actions to be taken by |
| CPE0044 | Agency Administrator has not defined a bank account to be used for payment of given 'Payment Purpose' in PFMS. Please contact Agency Administrator. | NTEP components have to be mapped with the respective agency. | From State/District Agency Admin login |
| CPE0064 | DBT scheme activity code not mapped with the component master | NTEP Components have to be mapped with the respective agency. | From State/District Agency Admin login |
| CPE0041 | Multiple transaction for the same beneficiary and period not allowed | Users have to check that they have not paid this benefit already using external method. | DBT Maker/User |
Additional Information
|
Error Code |
Reasons |
Action Required |
Actions to be Taken By |
|
CPE0018 |
Insufficient funds in the agency’s bank account |
Ensure sufficient funds are available in the account. |
Agency Administrator |
|
CPE0025 |
Invalid beneficiary details (e.g., incorrect Aadhaar number, bank account number) |
Verify and correct the beneficiary details. |
DBT Maker/User |
|
CPE0078 |
Payment file not authorized by the PFMS administrator |
Ensure that the payment file is reviewed and authorized by the PFMS administrator. |
PFMS Administrator |
|
CPE0033 |
Connectivity issue between PFMS and the bank |
Re-attempt the transaction after ensuring a stable connection. |
DBT Maker/User |
Resource
Assessment questions
| Question | Answer 1 | Answer 2 | Answer 3 | Answer 4 | Correct Answer | Correct explanation | Page id | Part of Pre-test | Part of Post-test |
| CPE0044 is a component mapping error. | Yes | No | 1 | It is a component mapping error. Agency Admin wii map the NTEP components with the Agency. | Yes | Yes | |||
| Who fixes the error where multiple transaction for the same beneficiary and period is not allowed? | State | Agency | DBT Maker | Admin | 3 | BT Maker/User fixes the error where multiple transaction for the same beneficiary and period is not allowed.Users have to check that they have not paid this benefit already using external method. | Yes | Yes |
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