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Fishbone approach to root cause identification

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Action oriented Feedback [AoF]

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Characteristics of a good observation in an AoF

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Components/ Structure of AoF

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Acting based on the results of a PDSA

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Studying the outputs of the PDSA

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Recording PDSA process and outputs

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Doing a PDSA

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Creating an Aim Statement in a PDSA

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Planning a PDSA

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