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Process mapping<\/span><\/span><\/span>- for the problem chosen to be addressed<\/span><\/span><\/span><\/span><\/strong><\/p>\n"},"metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"6fb6c4cd-a2d0-444f-aa03-17688c5840e3"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":4.357298474945534,"y":21.50537634408602,"width":93.68191721132898,"height":66.66666666666666,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"

A process map is a Flow chart describing the process that needs to be improved<\/span><\/span><\/p>\n\n

\n\t
Where or when does the process start<\/span><\/span><\/li>\n\t
Current flow of work \/sequence of steps <\/span><\/span><\/li>\n\t
Where or when does the process end<\/span><\/span><\/li>\n<\/ul>\n\n
*Increases understanding of the process and the problem<\/span><\/span><\/p>\n\n
*Helps to analyse how a process could be improved <\/span><\/span><\/p>\n\n
*Identify the specific areas where improvement can be made<\/span><\/span><\/p>\n\n
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Root cause analysis (RCA) is the process of discovering the primary causes of problems in order to identify appropriate solutions.<\/span><\/strong><\/span><\/p>\n"},"subContentId":"7b45322d-2d48-41f6-8d6f-dfe7b583bed7","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":7.625272331154684,"y":21.50537634408602,"width":87.14596949891067,"height":37.634408602150536,"action":{"library":"H5P.Image 1.1","params":{"decorative":false,"contentName":"Image","expandImage":"Expand Image","minimizeImage":"Minimize Image","file":{"path":"images\/file-66093506d109f.png","mime":"image\/png","copyright":{"license":"U"},"width":1503,"height":328}},"subContentId":"b167a15d-8f4a-4b17-b6e4-6e0d3fadde9c","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":8.711764705882354,"y":64.43763440860215,"width":25.05446623093682,"height":17.204301075268816,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
5 Why\u2019s technique<\/strong><\/span><\/span> (There are also 7 why\u2019s, 10 why\u2019s)<\/span><\/span><\/p>\n"},"subContentId":"fde41825-f860-45fd-adb3-868b87c064c7","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":38.77745098039215,"y":66.372688172043,"width":24.945533769063182,"height":16.344086021505376,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Cause and effect <\/span><\/span>Fishbone diagram<\/span><\/span><\/strong><\/p>\n"},"subContentId":"80858436-780b-42fe-8004-0cb161db42e6","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":68.62461873638345,"y":65.51290322580645,"width":24.836601307189543,"height":19.569892473118276,"action":{"library":"H5P.AdvancedText 1.1","params":{"text":"
Change Analysis\/Event Analysis<\/strong><\/span><\/span> (to be discussed in PDSA)<\/span><\/span><\/p>\n"},"subContentId":"78ad57b4-3038-4270-9f15-23e3788b1259","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":16.44880174291939,"y":30.96774193548387,"width":9.803921568627452,"height":19.354838709677416,"action":{"library":"H5P.Image 1.1","params":{"decorative":false,"contentName":"Image","expandImage":"Expand Image","minimizeImage":"Minimize Image","file":{"path":"images\/file-660935693188b.png","mime":"image\/png","copyright":{"license":"U"},"width":512,"height":512}},"subContentId":"0a664204-7d8b-4462-8e09-178be3f60d43","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"}},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":46.40522875816993,"y":30.75268817204301,"width":9.798429964905289,"height":19.354838709677416,"action":{"library":"H5P.Image 1.1","params":{"decorative":false,"contentName":"Image","expandImage":"Expand Image","minimizeImage":"Minimize Image","file":{"path":"images\/file-6609358f3eed6.png","mime":"image\/png","copyright":{"license":"U"},"width":512,"height":512}},"metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"2c7d9954-5151-4979-babd-1c198f985af6"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""},{"x":76.25272331154684,"y":30.75268817204301,"width":9.798429964905289,"height":19.354838709677416,"action":{"library":"H5P.Image 1.1","params":{"decorative":false,"contentName":"Image","expandImage":"Expand Image","minimizeImage":"Minimize Image","file":{"path":"images\/file-660935978c6a7.png","mime":"image\/png","copyright":{"license":"U"},"width":128,"height":128}},"metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"e90a5983-aebc-4dfb-98e1-a93dd0de5d9d"},"alwaysDisplayComments":false,"backgroundOpacity":0,"displayAsButton":false,"buttonSize":"big","goToSlideType":"specified","invisible":false,"solution":""}],"slideBackgroundSelector":{}}],"keywordListEnabled":true,"globalBackgroundSelector":{},"keywordListAlwaysShow":false,"keywordListAutoHide":false,"keywordListOpacity":90},"override":{"activeSurface":false,"hideSummarySlide":false,"summarySlideSolutionButton":true,"summarySlideRetryButton":true,"enablePrintButton":false,"social":{"showFacebookShare":false,"facebookShare":{"url":"@currentpageurl","quote":"I scored @score out of @maxScore on a task at @currentpageurl."},"showTwitterShare":false,"twitterShare":{"statement":"I scored @score out of @maxScore on a task at @currentpageurl.","url":"@currentpageurl","hashtags":"h5p, course"},"showGoogleShare":false,"googleShareUrl":"@currentpageurl"}},"l10n":{"slide":"Slide","score":"Score","yourScore":"Your Score","maxScore":"Max Score","total":"Total","totalScore":"Total Score","showSolutions":"Show solutions","retry":"Retry","exportAnswers":"Export text","hideKeywords":"Hide sidebar navigation menu","showKeywords":"Show sidebar navigation menu","fullscreen":"Fullscreen","exitFullscreen":"Exit fullscreen","prevSlide":"Previous slide","nextSlide":"Next slide","currentSlide":"Current slide","lastSlide":"Last slide","solutionModeTitle":"Exit solution mode","solutionModeText":"Solution Mode","summaryMultipleTaskText":"Multiple tasks","scoreMessage":"You achieved:","shareFacebook":"Share on Facebook","shareTwitter":"Share on Twitter","shareGoogle":"Share on Google+","summary":"Summary","solutionsButtonTitle":"Show comments","printTitle":"Print","printIngress":"How would you like to print this presentation?","printAllSlides":"Print all slides","printCurrentSlide":"Print current slide","noTitle":"No title","accessibilitySlideNavigationExplanation":"Use left and right arrow to change slide in that direction whenever canvas is selected.","accessibilityCanvasLabel":"Presentation canvas. 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