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  • Communication channels

    Learning Objectives

    Different channels with examples- Advantages and Disadvantages and strength and weakness of each channel, and how to select right channel

H5Content
Content

There are several communication channels for the effective dissemination of messages.

Below are various channels with their advantages and disadvantages listed.

Channels/ Tools Audiences Reached Advantages Disadvantages
Mass media channels      
Television Households, families
  • Wider reach in urban and rural areas
  • Maximum impact due to audiovisual elements
  • Expensive production costs
  • Less reach among rural and migrant populations, who are vulnerable to TB.
Radio Individuals, households, families
  • Radio production is simple and much less expensive than TV.
  • Relatively wider reach than TV among rural and migrant populations.
  • Accessible even on mobile phones
  • Radio listening is no more popular; TV viewing/online portals are more popular.

Newspapers

and

magazines

Educated

individuals,

households

  • Timely and fixed s
  • chedule of dissemination.
  • Pictorial description of message.
  • Not useful for the illiterate population
  • People read newspapers for news about political developments, crime, etc., and not for advertisements per se, unless the advertisement is attractive and eye-catching enough.
Mid-Media - Outdoor Publicity Materials and Folk Arts/ Dramas      
Posters Individuals
  • Strong pictorial description of the message.
  • Useful in high-traffic areas
  • Brief messages
  • Short lifespan
Pamphlets Individual
  • Good for communicating core messages with illustration/ visual support.
  • Mass distribution and a kind of take-home message.
  • Not very expensive.
  • Can be used for repeated exposure and to reinforce messages broadcasted through mass media.
  • Useful for the literate population, but can be used by the illiterate people as well
  • If the pamphlet looks attractive enough, it is taken home and contents are deciphered with the help of literates or children at home/ in the neighbourhood.
Brochures Individuals, groups
  • Detailed information/ instructions with illustrations/ visuals/ graphs etc.
  • Production costs may be relatively high.
Flip charts Individuals
  • Good support in counselling sessions.
  • Production costs may be relatively high.
Wall writings/ hoardings Individuals, households
  • Useful in high-traffic areas.
  • Good for identification, pictorial description and reinforcement of message
  • Only for the literate population.
  • Message retention is low
Kiosks Individuals
  • Face-to-face communication along with audio-visual communication for better message retention.
  • Useful in dispelling myths and practices.
  • Expensive to scale up.
  • Requires trained staff.
  • Relatively small reach.
Mobile vans and videos on wheels Groups, community
  • Entertaining and can grab audience attention and better message retention
  • Expensive to implement and scale up
  • Relatively small reach
  • Requires precision of timing
Folk dramas Groups, community
  • Entertaining and can grab audience attention and better message retention
  • Can touch an emotional chord with individuals/ households; useful for sensitisation.
  • Relatively small reach.
  • Expensive to scale up.
  • Requires precision of timing.
  • Requires good artists with prior training.
Interpersonal Communication (IPC)      
Counselling Individuals
  • Credible source due to face-to-face communication.
  • Allows detailed explanation of key health messages.
  • Can help dispel myths and check wrong practices.
  • Time-taking to build reach.
  • Small reach (individual).
  • Costly to scale up.
  • Requires special training.
Home visits Households
  • Credible source due to face-to-face communication.
  • Allows detailed explanation of key health messages.
  • Can help dispel myths and check wrong practices.
  • Useful for rapport building.
  • Time-taking to build reach.
  • Small reach to the target audience.
  • Requires adequate capacity building.
Community Dialogue      
Seminars, workshops, and Parliament questions Policy-makers, implementers, urban population
  • Brainstorming of key stakeholders.
  • Identification of key communication challenges,
  • Key inputs from experts and academicians.
  • Not timely.
  • High cost of implementation.
  • Time-taking to bring about change.
  • Difficulty in mobilizing key stakeholders.
Public meetings and gatherings

Key

influencers,

individuals,

households

  • Emphasis on key messages by influencers/ stakeholders.
  • Useful for addressing different segments of the target audience together.
  • Intermittent in occurrence.
  • High organising cost.
  • Only verbal communication involved.
  • Reach is relatively small.
Working with groups

Households,

individuals

  • Dissemination of key messages among communities.
  • Word-of-mouth communication.
  • Low frequency.
  • Only verbal communication involved.
Social Media      
Facebook, Blogs, YouTube, SMS Individuals
  • Targets individuals but has a wide/ mass reach.
  • An effective method of reaching a large number.
  • High visibility among decision-makers.
  • Only limited people have access to internet accounts on Facebook, and an even smaller number have blogs.

 

 

 

 

Resources

  1. Advocacy, Communication & Social Mobilisation (ACSM) for Tuberculosis Control - A Handbook for Country Programmes, WHO, 2007.
  2. Operational Handbook on Advocacy, Communication & Social Mobilisation for RNTCP, Central TB Division, MoHFW, GoI, 2014.

 

Assessment

Question​ Answer 1​ Answer 2​ Answer 3​ Answer 4​ Correct answer​ Correct explanation​ Page id​ Part of Pre-test​ Part of Post-test​
Home visits for communication are an example of: Mass media Interpersonal communication Community dialogue Mid-media approach 2

A home visit is a form of Interpersonal Communication (IPC).

  • Credible source due to face-to face communication
  • Allows detailed explanation of key health messages
  • Can help dispel myths and check wrong practices
  • Useful for rapport building
Yes Yes

 

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